FREQUENTLY ASKED QUESTIONS (FAQS)

What is the difference between a cap and a hat?

Amazing question! We have two options in headwear, but to make it a little less confusing here is a clearer idea of what we mean.

Cap: Headwear that contours more to the head with a curved brim and an adjustable fabric strap in the back. This option is best suited for children and those with smaller heads.

Hat: Our OG. Headwear that has a larger dome with a flat brim and an adjustable back. This is our standard option as they can fit the widest range of head sizes and provide the most comfort. Even for us big heads.


What is the difference between Standard and Premium?

The rhinestones. Our standard options feature glass rhinestones while the Premium option use crystal rhinestones. The difference between the two are that glass rhinestones sparkle and shine but the crystal rhinestones are cut to sparkle like a prism and reflect just a bit more light. Both are absolutely show-stopping and high quality, we just like to give options.


How long will it take to receive custom hats?

For custom hat orders, please allow a processing time of 3–4 weeks. Orders may be completed sooner, but all orders are processed in the order they are received.


Where and how do you ship?

Currently, we ship only within the United States. At this time, we do not offer international shipping.


Do you offer children’s sizes?

We do! We recommend ordering caps for children as they allow the most space for growth. However, all caps and hats are adjustable and designed to fit a wide range of head sizes.


What is your return, exchange, and cancellation policy?

All sales are final. We do not accept returns or exchanges.