REFUND POLICY

At HATXGAME, all sales are considered final.

Due to the custom and personal nature of our products, we do not offer refunds or exchanges. We encourage customers to carefully review all order details, including customization requests, before completing their purchase.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, we may request photos of the damaged item and packaging. Once verified, we will work with you to provide an appropriate solution.

Contact Us

If you have any questions regarding our Refund Policy, please reach out through our contactpage and we’ll be happy to assist you.